Frequently Asked Questions

🛍 Orders & Payments

How do I place an order on Urban Bazaar?

Simply browse our collection, choose your preferred size and design, add the item to your cart, and proceed to checkout. Once payment is confirmed, your order will be processed immediately.

What payment methods do you accept?

We accept all major payment methods including:

• Credit & Debit Cards

• UPI / Net Banking

• International Cards (for global orders)

All payments are 100% secure.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 12 hours of placing them. Please contact us immediately at support@urbanbazaar.techpauls.com.

🚚 Shipping & Delivery

Do you ship internationally?

Yes 🌍
Urban Bazaar ships worldwide, including the USA, Europe, Asia, and more.

How long does shipping take?

• Processing time: 1–3 business days

• Delivery time:

  • India: 5–7 business days

  • International: 7–15 business days

Delivery times may vary based on location.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email to monitor your shipment in real time.

👕 Products & Sizing

What materials are used in your T-shirts and hoodies?

Our products are made from premium-quality cotton and blended fabrics, designed for comfort, durability, and modern streetwear style.

Are your products unisex?

Yes ✅
Most of our T-shirts and hoodies are unisex and designed to fit all genders comfortably.

How do I choose the right size?

Please refer to the size chart available on each product page. If you’re unsure, feel free to contact us for guidance.

🔁 Returns & Refunds

What is your return policy?

We accept returns for damaged, defective, or incorrect items. Requests must be raised within 7 days of delivery.

How do I request a return or refund?

Email us at returns@urbanbazaar.techpauls.com with:

• Order ID

• Product photos

• Reason for return

Our team will assist you promptly.

When will I receive my refund?

Approved refunds are processed within 5–7 business days and credited back to the original payment method.

🔐 Account & Security

Is my personal information safe?

Absolutely. We use secure payment gateways and follow strict privacy standards to protect your data.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account helps you track orders faster and receive exclusive updates.

📩 Contact & Support

How can I contact Urban Bazaar?

You can reach us anytime at:
📧 support@urbanbazaar.techpauls.com

We usually respond within 24 hours.